PuckLab Terms of Service

1. Acceptance of Terms

By creating an account, downloading, accessing, or using PuckLab, you affirm that you are at least 13 years of age (or the minimum age required in your jurisdiction) and agree to these Terms. If you are under 18, you represent that you have obtained parental or guardian consent to use the Service.

2. Account Registration and Security

2.1 Account Creation

You must create an account to access certain features of PuckLab. You agree to provide accurate, current, and complete information during registration and to update this information as necessary.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify PuckLab of any unauthorized use of your account.

2.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at our sole discretion.

3. Subscription and Payment Terms

3.1 Subscription Plans

PuckLab offers monthly and annual subscription plans. By subscribing, you authorize us to charge your payment method on a recurring basis according to your selected plan.

3.2 Billing and Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You will be charged the then-current subscription rate.

3.3 Payment Methods

We accept various payment methods as indicated in the app. You agree to provide valid payment information and authorize us to charge all fees incurred.

3.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings or the platform from which you subscribed (App Store, Google Play, etc.). Cancellations take effect at the end of the current billing period. We do not provide refunds for partial subscription periods except as required by law or at our sole discretion.

3.5 Free Trials

We may offer free trial periods. If you do not cancel before the trial ends, you will be charged for a subscription. We reserve the right to limit free trial eligibility.

3.6 Price Changes

We reserve the right to modify subscription prices with at least 30 days' notice. Continued use after price changes constitutes acceptance of the new pricing.

4. Content Standards and Prohibited Conduct

4.1 Safe Content Policy

You agree not to upload, post, transmit, or share content that:

• Is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene
• Contains nudity, sexual content, or violence
• Infringes on intellectual property rights
• Contains viruses, malware, or harmful code
• Impersonates others or misrepresents your identity
• Promotes discrimination, hatred, or violence against individuals or groups
• Violates any applicable laws or regulations

4.2 User Conduct

You agree not to:

• Cheat, exploit bugs, or use unauthorized third-party software
• Harass, bully, or threaten other users
• Share account credentials with others
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service or servers
• Engage in any commercial activity without our written permission

5. User-Generated Content and Data

5.1 Your Content

You retain ownership of content you create or upload to PuckLab, including videos, photos, gameplay recordings, and other materials ("User Content"). By submitting User Content, you grant PuckLab a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, display, perform, and modify your User Content in connection with operating and promoting the Service.

5.2 Content Monitoring

We reserve the right (but have no obligation) to monitor, review, and remove User Content that violates these Terms or is otherwise objectionable.

5.3 Data Collection and Use

By using PuckLab, you consent to our collection and use of your data as described in our Privacy Policy, including gameplay data, device information, and AR recordings.

5.4 Content Removal

We may remove any User Content at any time for any reason. You can delete your own content through the app, though copies may remain in backups for a limited time.

6. Augmented Reality Features

6.1 AR Usage Requirements

PuckLab uses augmented reality technology accessed through your device's camera. By using AR features, you acknowledge and agree that:

• You will use AR features only in safe environments
• You remain aware of your physical surroundings at all times
• You will not use AR features while driving, operating machinery, or in any dangerous situation
• You are responsible for any injuries, accidents, or damages that occur while using AR features

6.2 AR Content

Virtual objects and overlays displayed through AR are for entertainment purposes only. These virtual elements do not represent real-world objects or conditions.

6.3 Location-Based Features

AR features may use your device's location services. You can control location permissions through your device settings.

7. Device Usage and Liability

7.1 Device Requirements

PuckLab requires a compatible mobile device with camera, sensors, and sufficient processing capability. You are responsible for ensuring your device meets these requirements.

7.2 No Liability for Device Damage

PuckLab is not responsible for any damage to your device, including but not limited to:

• Physical damage from drops or impacts during use
• Battery drain or overheating
• Data usage charges from your carrier
• Storage space consumption
• Wear and tear from normal use

7.3 Device Security

You are responsible for securing your device and protecting it from unauthorized access. We recommend using device locks and keeping your operating system updated.

8. Rewards, Achievements, and Virtual Items

8.1 Virtual Items

PuckLab may offer virtual items, rewards, achievements, and in-game currency. These items have no real-world monetary value and cannot be exchanged for cash or transferred outside the Service.

8.2 Achievement System

Achievements and progress are tied to your account. We reserve the right to modify, remove, or reset achievements in cases of cheating or technical issues.

8.3 No Guarantee

We do not guarantee the continued availability of any virtual items or rewards. We may modify or discontinue any virtual items at any time.

9. Real-World Rewards and Giveaways

9.1 Promotional Offers

PuckLab may occasionally offer real-world prizes, giveaways, or rewards. These are governed by official rules specific to each promotion.

9.2 Eligibility

Eligibility for real-world rewards may be limited by age, location, or other factors. Void where prohibited by law.

9.3 Taxes and Fees

Winners of real-world rewards are responsible for all applicable taxes, fees, and costs associated with prizes.

9.4 No Purchase Necessary

Unless otherwise stated, no purchase or subscription is necessary to enter giveaways. See official rules for each promotion.

10. Intellectual Property Rights

10.1 PuckLab Content

All content, features, and functionality of PuckLab, including but not limited to software, text, graphics, logos, and audio, are owned by PuckLab or its licensors and are protected by copyright, trademark, and other intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use PuckLab for personal, non-commercial purposes in accordance with these Terms.

10.3 Restrictions

You may not:

• Copy, modify, or create derivative works of PuckLab
• Reverse engineer, decompile, or disassemble the software
• Remove any copyright or proprietary notices
• Use PuckLab content for commercial purposes without permission

11. Disclaimers and Limitation of Liability

11.1 "As Is" Service

PUCKLAB IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11.2 No Warranty

We do not warrant that:

• The Service will be uninterrupted, secure, or error-free
• Defects will be corrected
• The Service is free of viruses or harmful components
• Results obtained from using the Service will be accurate or reliable

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUCKLAB AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

11.4 Maximum Liability

IN NO EVENT SHALL PUCKLAB'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO PUCKLAB IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

11.5 Physical Safety

YOU ASSUME ALL RISKS ASSOCIATED WITH USING PUCKLAB, INCLUDING PHYSICAL INJURY, PROPERTY DAMAGE, OR ACCIDENTS THAT MAY OCCUR WHILE USING AR FEATURES OR RECORDING GAMEPLAY. PUCKLAB IS NOT RESPONSIBLE FOR INJURIES OR DAMAGES RESULTING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify, defend, and hold harmless PuckLab and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of others
• Your User Content

13. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using PuckLab, you consent to our data practices as described in the Privacy Policy.

14. Third-Party Services

PuckLab may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the content, privacy practices, or terms of these third-party services. Your use of third-party services is at your own risk.

15. Geographic Restrictions

PuckLab may not be available in all countries or regions. We reserve the right to restrict access to the Service in certain locations.

16. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any aspect of PuckLab at any time without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

17. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes through the app, email, or by posting a notice on our website. Your continued use of PuckLab after changes take effect constitutes acceptance of the revised Terms.

18. Termination

18.1 By You

You may stop using PuckLab and cancel your subscription at any time as described in Section 3.4.

18.2 By Us

We may terminate or suspend your access immediately, without notice, for any reason, including violation of these Terms.

18.3 Effect of Termination

Upon termination, your right to use PuckLab ceases immediately. Provisions that by their nature should survive termination will survive, including intellectual property rights, disclaimers, and limitations of liability.

19. Dispute Resolution

19.1 Informal Resolution

If you have a dispute with PuckLab, please contact us first at [email protected] to attempt to resolve the issue informally.

19.2 Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. The arbitration shall be conducted in Canada, and judgment on the award may be entered in any court having jurisdiction.

19.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and PuckLab individually. You waive the right to participate in a class action, collective action, or representative proceeding.

19.4 Exceptions

Either party may seek injunctive relief in court for disputes relating to intellectual property rights or unauthorized access to the Service.

20. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by PuckLab, constitute the entire agreement between you and PuckLab regarding the Service.

23. Contact Information